TERMS OF SERVICE
Please read these Terms of Service carefully before using the BuyaCsgoSmurf website (the “Service”).
Buy A Csgo Smurf is a site that provides ranked Counter Strike Global Offensive accounts. The buying and selling of Steam accounts are against Steam TOS. You accept the full risk of purchasing an account. If Steam limits or in any way revoke your account Buy A CSGO Smurf will only replace or refund the account.
Playing a competitive matchmaking game on an account constitutes full acceptance of the account as it was received. If your account arrived at a different rank than what you purchased, please contact us before playing any competitive matchmaking games on it. We will refund the difference or replace the account. If you have played any competitive games we cannot help you with the rank difference at all.
DELIVERY METHOD AND TIME
Products are sent as soon as possible via e-mail (the one which the end user registers on the website) after processing the order. The estimated delivery time is one minute to twenty-four hours submitting the order in the system. If the order delivery is delayed once five minute period has passed, the customer should contact our customer service by live chat or e-mail.
You are responsible for any fees, taxes, or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body. All products are virtual game accounts. The currency is USD. Therefore, there are no shipping costs on the website.
RETURNS AND REFUNDS POLICY
Buy A CSGO Smurf is a reputable provider of digital goods, including accounts for the popular game Counter-Strike: Global Offensive (CSGO). In order to maintain a positive and professional relationship with our customers, we have established certain policies that we kindly ask all clients to read and follow.
- We want to make it clear that any account purchased from Buy A CSGO Smurf that is found to have been VAC banned due to cheating or any other illegal activity carried out by the end user will not be entertained by our company.
- We want to clarify that Buy A CSGO Smurf will not be held responsible for any accounts sold by the end-user to other individuals.
- We have a zero-tolerance policy towards any attempts to scam or cheat with Buy A CSGO Smurf. We take all reports of fraud seriously, and we will investigate any such allegations thoroughly. Any individual found to be engaging in such activity will be banned from our services and their previously purchased accounts from us will be confiscated. We urge customers to contact us immediately if they experience any issues with the accounts received from us, so that we may work to resolve the issue as quickly and efficiently as possible.
- It is important to note that refunds will not be issued in case of any fraudulent activity, such as the use of stolen credit cards, as our products are digital goods, and once delivered, they cannot be retrieved. We understand that unforeseen circumstances can arise, but we ask our customers to use caution when making purchases and to contact us if they have any questions or concerns before making a purchase.
- In the event of any unforeseen circumstances, we may issue a refund for the purchase value only, i.e., the amount that was originally paid to us. We want our customers to be satisfied with their purchases, and we will work with you to resolve any issues that may arise. However, we ask that you please be patient and understand that refunds may take some time to process.
At Buy A CSGO Smurf, we strive to provide our customers with high-quality services and to maintain a positive and professional relationship with each and every one of our clients. We appreciate your cooperation in adhering to these policies and we look forward to serving you in the future.
For customer service inquiries or disputes, You may contact us by email at [email protected].